• LOCATION: Offsite, Riyadh, Saudi Arabia
• AREA OF INTERESTEngineer – Pre Sales and Product Management
• JOB TYPEProfessional
• TECHNOLOGY INTERESTWebex (Collaboration)
• JOB ID1409129

Key Responsibilities
* Key collaborator and technical contributor on a stellar team of Presales Architects
* Support a matrix of CCaaS Sales Specialists and General Account teams with direct opportunity support, business development, and partner mentoring and development.
* Promote the business and technical value of CCaaS, CPaaS, AI, WFO, Platform and Journey as a Service, and the broader Cisco Contact Center and Collaboration suite of offerings.
* Perform technical discovery, requirements gathering, and architectural and application solution design to show customers how Cisco technologies can automate and simplify complex business processes.

* Design and present solutions and impactful demonstrations to customer stakeholders, focusing on the impact of the business outcome and not necessarily the underlying technologies

* Lead proof of concept or trial motions in support of customer outcome and technical closure. 
* Encourage partners to adopt, sell and build competency deploying Cisco CCaaS technologies.
* Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
* Build trusted technical advisor relationships with Customers and leaders of various partner groups, linking the Cisco vision to relevant business strategies.

* Embrace the use of opportunity management tools such as SFDC to navigate the sales lifecycle leveraging relevant Cisco enablement programs to drive pipeline and track sales activities.
* Ability to articulate the business value of the Cisco Customer Engagement portfolio to both technical and non-technical audiences within the Cisco customer base, including executive and technical decision makers.
* For technical audiences, ensure the architectural impact of Cisco technology in system designs and proposals is understood, valued and technically sound.
* Occasional customer travel required.  Examples include visiting customer sites to present solutions and build trusted advisor relationships, escorting customers to sales briefings, attending industry conferences and trade shows, and attending Cisco corporate events.

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