We’re looking for Operations & Customer Services Officer
to join team at Thrifty Car Rental
the main Duties & Responsibilities
· Deal directly with customers either by telephone, emails
· Respond promptly to customer inquiries.
· Obtain and evaluate all relevant information to handle inquiries and complaints..
· Direct requests and unresolved issues to the designated resource.
· Manage customers’ accounts.
· Record details of actions taken.
· Manage administration.
· Follow up on customer interactions.
The requirements :
· 4-6 years of experience in the same field or related
· Presentable personality
· Bachelor’s degree in Business Administration
· Very good English Language
If you have a genuine passion for Operations & Customer Services Officer , don’t hesitate to send your cv via email
career@thrifty.com.jo